Privacy Policy
Last Updated: 11 August 2026
Mobile Planet respects your privacy and is committed to protecting personal information provided by customers and website visitors.
This Privacy Policy explains how we may collect, use, and protect information when you use our website or communicate with us.
1. Who We Are
Business: Mobile Planet
Sole Proprietor: Shizza Fatima
Address: 99 High St N, London E6 2HT, UK
Email: info@mobileplanet.store
Phone: 0208 072 4302
2. Information We May Collect
Depending on how you interact with us, we may collect:
Name
Email address
Telephone number
Contact or delivery address
Order information
Repair information
Device details provided for a repair enquiry
Information contained in customer communications
3. How We Use Information
We may use personal information to:
Respond to enquiries
Process orders
Provide repair services
Communicate with customers
Arrange delivery or collection where applicable
Process payments through relevant providers
Provide customer support
Maintain business records
Improve our website and services
Meet applicable legal obligations
4. Cookies
Our website may use cookies and similar technologies to help operate the website, understand website usage, and support analytics or advertising where applicable.
You can manage cookies through your browser settings and, where applicable, our website cookie controls.
5. Advertising and Analytics
Mobile Planet may use services such as Google Ads and analytics tools to advertise our products and services and understand website activity.
These services may use cookies or similar technologies according to their respective policies and settings.
6. Sharing Information
We do not sell customers’ personal information.
We may share information with service providers where reasonably necessary to operate our business, including website hosting, payment processing, delivery, communication, analytics, or other operational services.
Information may also be disclosed where required by law.
7. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, accounting, legal, and regulatory requirements.
9. Your Rights
Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, or other action regarding your information.
For privacy enquiries, contact us.
Email: info@mobileplanet.store
Phone: 0208 072 4302
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The updated version will be published on this page.